Contact
OPENER
You can reach us by email or phone, Monday through Friday during business hours. We reply within 1 business day, usually much faster. There's no chatbot and no ticket queue — just a small team that reads every message.
HOW TO REACH US
| Channel | Detail |
|---|---|
| support@revivestore.co | |
| Phone | (888) 555-0193 |
| Hours | Monday–Friday, business hours US Eastern |
| Mailing address | Exotix Creators LLC 30 N Gould St Ste N Sheridan, WY 82801 United States |
WHAT TO INCLUDE
If you're writing about an existing order, please include:
- Your order number (starts with
#orRV-) - A brief description of what's happening
- Photos or a short video if it's a damage or fit issue
If you're writing before purchase, just tell us what you're trying to figure out — we'll help you decide whether the Revive Laser Cap is the right fit for your routine and your hair goals.
RESPONSE TIME
- Email: within 1 business day. Most replies go out within 4 hours during business hours.
- Phone: rings through to a person during business hours; voicemail outside hours is returned the next business day.
- Damage on arrival: email us within 48 hours of delivery with photos and we ship a replacement immediately.
RELATED PAGES
- Shipping Policy — delivery windows, carriers, AK / HI / PR rates
- Refund & Returns Policy — 180-day money-back guarantee, free return shipping
- Privacy Policy — how we handle your data
- Terms of Service — the agreement between you and Revive
- Legal Notice — company information
Revive is a brand operated by Exotix Creators LLC, a Wyoming limited liability company.