Contact information

Revive — Contact

OPENER

You can reach us by email or phone, Monday through Friday during business hours. We reply within 1 business day, usually much faster. There's no chatbot and no ticket queue — just a small team that reads every message.

HOW TO REACH US

| Channel | Detail | |---|---| | Email | support@reviveshop.com | | Phone | (307) 441-9616 | | Hours | Monday–Friday, business hours US Eastern | | Mailing address | Exotix Creators LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States |

WHAT TO INCLUDE

If you're writing about an existing order, please include:

  • Your order number (starts with `#` or `RV-`)
  • A brief description of what's happening
  • Photos or a short video if it's a damage or fit issue

If you're writing before purchase, just tell us what you're trying to figure out — we'll help you decide whether the Revive Laser Cap is the right fit for your routine and your hair goals.

RESPONSE TIME

  • Email: within 1 business day. Most replies go out within 4 hours during business hours.
  • Phone: rings through to a person during business hours; voicemail outside hours is returned the next business day.
  • Damage on arrival: email us within 48 hours of delivery with photos and we ship a replacement immediately.

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Revive is a brand operated by Exotix Creators LLC, a Wyoming limited liability company.